Our Services

At Above The Cloud Integrations, we understand that every business has unique needs, especially when it comes to managing customer relationships and internal processes. Our team of Salesforce experts is committed to providing tailored solutions that align perfectly with your business goals. From deep-diving into your current setup and offering strategic advice to developing bespoke functionalities and providing ongoing support, we ensure your Salesforce platform is not just functional but pivotal in driving your business forward.

We pride ourselves on our ability to transform your Salesforce experience, enhancing efficiency, and boosting your bottom line. With our expert guidance, your business can harness the full potential of Salesforce, making every customer interaction count and every operational challenge a thing of the past. Trust Above The Cloud Integrations to elevate your CRM strategies and operations to new heights.

Salesforce Services

Salesforce Consulting

We provide Salesforce consulting that includes assessing client needs, auditing systems, and offering best practices to enhance and maximize CRM investments:

Needs Assessment and Solution Design
Collaborate with clients to understand their business needs and challenges, then design a tailored Salesforce solution that aligns with their strategic goals.
System Audits and Optimization Recommendations
Conduct comprehensive reviews of existing Salesforce setups to identify areas for improvement, streamline processes, and enhance functionality.
Best Practices Consulting
Offer guidance on Salesforce best practices, helping clients maximize their CRM investment through efficient use of features and adherence to industry standards.

Custom Salesforce Development

We specialize in custom Salesforce development, including bespoke application creation, integrating with third-party systems, and managing CRM migrations to enhance business functionality and ensure seamless workflow integration.

Custom Application Development
Develop bespoke applications on the Salesforce platform to meet unique business requirements, enhancing functionality with custom objects, fields, and UI.
Integration with Third-party Applications
Connect Salesforce with external systems and applications such as ERP, HRMS, or custom databases to create a unified workflow.
Migration from Other CRMs to Salesforce
Assist with the entire migration process, ensuring data integrity and minimal disruption to business operations.

Salesforce Implementations

We handle Salesforce implementations by setting up and configuring products, customizing workflows and approval processes, and managing data import to ensure system efficiency and data accuracy.

Setup and Configuration
Implement Salesforce products, configure the system according to client needs, and ensure optimal setup of roles, profiles, and permissions.
Workflow and Approval Processes Configuration
Customize and automate business processes with workflow rules, approval processes, and validation rules to increase efficiency.
Data Import and Initial System Population
Manage the migration of data into Salesforce, ensuring data cleanliness and accuracy.

Salesforce Integrations

We offer Salesforce integration services, connecting ERP systems and marketing platforms, developing custom APIs, and providing real-time and batch integration solutions to enhance data synchronization and operational efficiency.

ERP and Marketing Platforms Integration
Seamlessly integrate Salesforce with ERP systems and marketing platforms to synchronize data and processes across business functions.
API Development for Custom Integrations
Develop robust APIs that allow custom integrations with other software, enhancing system interoperability and data exchange.
Real-time and Batch Integration Services
Provide solutions for both real-time and batch data integration to suit different operational requirements and ensure data consistency.

Salesforce Data Services

We provide Salesforce data services, focusing on maintaining high data quality, managing data migration and cleansing, and offering ongoing support for data integrity and deduplication.

Data Quality Management
Implement strategies to maintain high data quality within Salesforce, including duplicate detection, data validation, and regular audits.
Data Migration and Cleansing
Migrate data from various sources into Salesforce, ensuring it is clean, organized, and useful.
Ongoing Data Maintenance and Deduplication
Provide continuous support for data integrity, including routine checks and cleansing to prevent and resolve data duplication.

Salesforce Training and Support

We deliver Salesforce training and support, including end-user workshops, administrative and developer training, and ongoing helpdesk services to ensure proficiency and effective platform management.

End-user Training Workshops
Conduct hands-on training sessions for users to ensure they are proficient in using Salesforce in their daily roles.
Administrative and Developer Training
Provide training for Salesforce admins and developers to deepen their understanding of the platform and enable them to manage and customize their systems effectively.
Ongoing Support and Helpdesk Services
Offer ongoing support services to address any issues, answer questions, and provide guidance on the use of Salesforce.

Salesforce Sales Cloud Services

We optimize Salesforce Sales Cloud by customizing sales processes, enhancing lead and opportunity management, and providing comprehensive analytics to improve sales performance and decision-making.

Custom Sales Process Configuration
Customize Sales Cloud to match specific sales workflows, ensuring alignment with business objectives and operational needs.
Enhanced Lead and Opportunity Management
Implement robust systems to track and manage leads and opportunities, improving pipeline visibility and sales outcomes.
Comprehensive Sales Analytics
Develop tailored reports and dashboards to provide deep insights into sales performance, helping teams make informed decisions.

Your Salesforce Partners!

Empowering Your Sales, Enhancing Your Success.